Legal
Grievance Redressal Policy
Last updated: November 2026
This is a general template and should be reviewed by a qualified legal professional before publication.
Eeggaa Private Limited is committed to resolving concerns from clients, website users and partners fairly and promptly.
How to raise a grievance
Email info@eeggaa.net with the subject "Grievance", or call +91-9666676102. Please include your name, contact details, a description of the issue and any supporting documents.
Grievance Officer
Grievance Officer: [Name to be confirmed]
Eeggaa Private Limited
Plot No. 588, Teachers Colony, B.N. Reddy Nagar, Hyderabad, Telangana – 500079, India
Email: info@eeggaa.net
Timelines
We aim to acknowledge grievances within 48 hours and resolve them within 30 days of receipt, as applicable under the Information Technology Act, 2000 and related rules.
Escalation
If you are not satisfied with the resolution, you may request escalation to senior management by replying to our response. Your grievance will be reviewed again.
Confidentiality
All grievances are handled confidentially and used only to resolve the issue raised.
